You may need to start a brand new report to get the data you need.
Click on the New Report button.
Name the report.
Choose which datasource to use. Datatel is our production database. Freeze databases are snapshots of our data from a specific time.
Choose which dataset to use. If you need help choosing which dataset to use, refer to the cheatsheet: https://drive.google.com/open?id=0Bz1zRsMt9h59WFliR2hRLXg2T28. You can also create an MMA Help Desk ticket for help choosing which dataset to use for a new report.
Watch a video walkthrough of these steps: http://screencast.com/t/C4uY6vzT5iP